Sheffield Estate Agents Ltd
Last updated: 10 February 2026
Sheffield Estate Agents Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.sheffieldestateagents.co.uk or engage with our services.
1. Who We Are
Sheffield Estate Agents Ltd is a UK-based estate agency providing property sales, lettings, and related services.
For data protection purposes, we are the Data Controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Property details and requirements
- Information submitted through contact forms, enquiries, registrations, or property listings
- Technical data such as IP address, browser type, and usage data (via cookies)
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and requests
- Provide estate agency and property-related services
- Arrange viewings and valuations
- Communicate with buyers, sellers, landlords, and tenants
- Improve our website and services
- Comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we process your data on the following bases:
- Consent – where you have given clear permission
- Contract – where processing is necessary to provide our services
- Legal obligation – where required by law
- Legitimate interests – to operate and improve our business, provided your rights are not overridden
5. Marketing Communications
We may contact you with property updates or relevant information where you have consented or where permitted by law.
You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
6. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
- Solicitors, surveyors, referencing agencies, and contractors
- IT and website service providers
- Payment processors (where applicable)
- Regulatory or legal authorities where required by law
All third parties are required to respect the security of your data and process it lawfully.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
9. Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
More information is available at www.ico.org.uk.
10. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings or our cookie banner.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via:
